trickta Support

We're here to help. The fastest way to reach us is from the app: Settings → Send feedback. You can also email us at denizinelofficial@gmail.com. We usually reply within 2 business days.

Safety first

If you or someone else is in immediate danger, contact your local emergency services.

Report content or a person: open the post, story, comment, profile or chat message, tap ••• and choose Report. We review every report and act within 24 hours.

Block someone: open their profile, tap ••• and choose Block. You can see and manage blocked accounts in Settings → Blocked users.

Your account

• Forgot your password? On the sign-in screen, tap Forgot Password and follow the code we email you.
• Delete your account: Settings → Account Management. You can delete it right away or choose a date. Deletion removes your profile, posts, stories, messages and files.
• Take a break: in the same place you can deactivate your account; it comes back when you sign in again.
• Think someone else signed in to your account? Change your password in Settings and tell us from Settings → Send feedback.

Privacy

• Make your account private, turn on ghost mode or hide who you follow in Settings → Privacy.
• Chats are end-to-end encrypted: only the people in the chat can read them.
• To request a copy of your data, email denizinelofficial@gmail.com or write to us from Settings → Send feedback.
• Read our Privacy Policy and Terms of Use.

Something isn't working

Tell us from Settings → Send feedback: what you did, what happened, and (if possible) a screenshot. The app adds your app version and device model automatically.

Deniz İnel, Winterthur, Switzerland